Frequently Asked Questions
Can I completely customize every detail of my packaging?
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Of course! We offer in-depth customization. You can choose or customize the size, material, lining, finish (hot stamping, embossing, etc.), and accessories. Whether minimalist or luxurious, we can create a design that matches your brand's style.
Do you offer free design services?
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Yes! Once you confirm your interest in collaboration, our designers will provide you with a free initial design draft until you are satisfied. Complex, original designs may incur additional charges.
Is there a minimum order quantity (MOQ)?
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We are known for our flexibility and support small-batch customization with minimum orders as low as 500 pieces, making it ideal for startup brands and market testing.
What eco-friendly material options do you offer?
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We specialize in eco-friendly solutions, offering FSC-certified paper, recycled kraft paper, bagasse paper, and more. We also use plant-based, biodegradable inks to fully support your green brand image.
Can I see a sample before placing an order?
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Of course! We strongly recommend that you review the sample first. We will charge a sample fee and shipping costs, which can be deducted from the purchase price after placing a bulk order.
Do you offer international shipping? How is shipping calculated?
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Yes, we serve customers worldwide. Shipping costs are calculated based on package weight, volume, and destination. We will provide you with the most favorable shipping options when providing a quote.
